1. How about malfunction?
Our technician will make a professional solution with picture for customer, which shows how to operate step by step. If the spare part breaks we will replace it for customer with kind of charge or without charge.

2. Lifetime of your product?
It’s according to the maintenance of product, generally speaking it’s about 3-5 years.

3. If your company can provide interpreter for us?
Our company will provide the English interpreter for free, as for the rare language we will help customer to seek an interpreter company with favorable price and good services.

4. How long will it takes to deliver goods from china to my country?

As for the time different port is different. Generally speaking it’s about one month by sea,3-7 workdays by air.

5. If your company can help me to reserve a hotel if we come to visit your factory?

Our company can help customer to reserve a hotel if they come to China and we can pick up customer at airport or hotel if necessary.